Support Center
How can we help you?
Contact Us
You can use the form below for your questions, suggestions or technical support.
Direct Contact
Response Time
We usually respond within 24 hours
Monday - Friday, 09:00 - 18:00Frequently Asked Questions
How does the app work?
Gigi analyzes your Instagram profile screenshots using artificial intelligence technology to evaluate your personality traits. It provides detailed analysis in 6 different categories.
Is my data secure?
Yes, the security of your data is very important to us. All data is encrypted and stored on secure servers. For detailed information, please review our Privacy Policy.
How do I cancel my premium subscription?
You can cancel your premium subscription through the App Store or Google Play. The cancellation process is subject to platform rules.
What languages do you support?
Our application supports 13 different languages. You can change your language settings from within the app.
How accurate are the analysis results?
Our analysis results are created using advanced AI algorithms. However, these results are for entertainment purposes and do not replace professional psychological evaluation.
Is the app free?
The basic features of the app are free. A paid subscription is required for premium features.
Troubleshooting
App Won't Open
- Restart your device
- Update the app
- Delete and reinstall the app
Analysis Not Working
- Check your internet connection
- Check screenshot quality
- Restart the app
Premium Features Not Working
- Check your subscription status
- Repurchase from App Store/Google Play
- Reconnect your account